Booking conditions

Bookings are being taken on Sykes Cottages website www.sykes cottages.co.uk or by phone 01539496444

INCLUDED BELOW IS WIGHTLINK FERRIES DISABLED AND LESS ABLE ACESS STATEMENT

Wightlink Isle of Wight Ferries will do everything we can to help our disabled passengers and those with reduced mobility to enjoy a safe journey with us.
We will do our best to enable disabled passengers to travel without restriction, as much as possible, and to assist throughout their journey, To do this, we do require the customer to tell us about their needs in good time.
We regularly assess our ports, ships and procedures to ensure they are as safe as possible for all our passengers. Our staff are trained to support our disabled passengers.
So that we can look after our disabled passengers properly, and particularly to allow us a safe evacuation of the ship in an emergency, we have to limit the number of reduced mobility passengers who can travel at any one time.
If you have a customer travelling in a car or as a foot passenger that may have reduced mobility, or may need assistance from us during their journey, please can you ask them to contact us at least a minimum of 48 hours in advance of their scheduled sailing on our Freephone number on 0800 093 8236 so that we may assess their needs and ensure that we are able to meet them on their chosen sailing. If we do not think we can, we will explain why and ask them to travel on an alternative sailing, so the more notice they can give us the better.Please note there is a slightly different procedure for coach/group bookings and details to follow shortly.
Kind regards.
Maria

Sales Department

Wightlink Isle of Wight Ferries

Portsmouth Harbour

Tel: 023 9285 5212

Fax: 023 9285 5211

e-mail: mariajohnson@wightlink.co.uk



Appuldurcombe Farm, Wroxall, Ventnor, Isle of Wight, PO38 3EW | enquiries@appuldurcombe.co.uk
Telephone: 01983 840188 extension 1